vrikshanic

Refund and Returns Policy

Returns Policy

 
We do not offer refunds or exchanges for opened products due to hygiene concerns. However, we do offer replacements purely on a case by case basis and it is always our endeavour to help our customers to the best of our ability as the case may be. The genuine cases of damage, leakage, missing product(s), wrong delivery of product(s) will be taken into consideration.
The customer shall bring the same to our notice within 2 working days from the date of receiving the product(s).
All claims for shortages or damages must be reported to customer service at support@vrikshanic.com on the day of delivery.
 
Cancellation Policy
 
Orders once placed through vrikshanic.com cannot be cancelled and no refunds will be made once an order has been successfully placed through vrikshanic.com
 
If you have any questions regarding these Terms and Conditions, please email us at support@vrikshanic.com
 
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